We have warehouses in both the United States and China. When inventory in the US warehouse is depleted, we will ship from China, and typically deliver the goods to you within 7-14 days.

The processing time may vary for different products. Our typical shipping times are as follows:Estimated Processing Time:1-3 days for 80% orders;4-8 days for 15% orders;Over 8 days for 5% orders.

When your shopping total reaches $50, we offer free delivery service. Some items are shipped from our US warehouse and typically arrive within 3-7 days. In the event of US warehouse stock depletion, items will be shipped from our China warehouse and usually arrive within 7-14 days.

You can track your order status by logging into your account and accessing the "Order History" section. Tracking information, estimated delivery dates, and any delays will be provided there.

Our return/exchange policy allows eligible items to be returned or exchanged within a certain timeframe. Please refer to our Returns & Exchanges page for detailed instructions and eligibility criteria.

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. You can find the complete list during the checkout process.

Yes, we frequently offer promotions, coupon codes, and discounts. Stay updated by subscribing to our newsletter or visiting our Promotions & Discounts page for current offers and eligibility criteria.

If you encounter any technical issues such as website navigation problems, account login issues, or payment processing errors, please contact our customer support team for assistance. We're here to help resolve any issues you may encounter.